Danny Boy


Time to forsake crummy Ryanair

Posted on Friday, June 25, 2010 at 02:12 PM

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I think that I’m right in saying that there’s been a subtle but noticeable switch in the Irish public’s perception of Ryanair in the past few months.

Ryanair, for those of you who haven’t had the pleasure of flying them, is an Irish low cost carrier that’s grown to become Europe’s biggest low-cost airline through a manic-like drive on the part of its flamboyant Chief Executive, Michael O’Leary, to ruthlessly cut costs, often to the point of depravity and beyond.

If you did, like me, once admire the man’s brazenness, incredible business acumen, and in-your-face style, it would be hard to do so now.

At some point, Ryanair crossed ‘the line’ and went too far, and it’s found itself on the wrong side of that line ever since.

Perhaps that crossing of the Rubicon was the Bob Ross case, when the airline charged a disabled cerebral palsy sufferer to pay for use of a wheelchair at Stansted and was sued, and - thankfully - lost in Court.

Or perhaps it was the recent volcanic ash fiasco, when O’Leary made a futile defiant stand against the compensation required by European Union law, saying that Ryanair wouldn’t pay out, until he was forced to meekly back down when threatened with mass lawsuits. The volcanic ash and wheelchair cases proved to many that Ryanair in general, and O’Leary in particular, are seized by a culture of impunity, where they think that they’re above the law.

Or perhaps it’s your own personal experience with the airline: you’ve experienced the cramped leg-room, the non-stop torturous advertising during flights, or reached to the seat ahead of you only to find that even the seat pouches have yielded to O’Leary’s insatiable appetite for profitability.

There are many reasons why you could hate Ryanair and all of them would be valid.

The mistreatment of passengers takes place on a literally daily basis. Today I wrote a story for IrishCentral today which details no less than three situations of the airline mistreating passengers: cancelling a flight to Spain without offering stranded passengers any help, inhumanely refusing to give passengers water when delayed for hours - and forcing the police, yes, the police, to do so -, and finally their deservedly abysmal rating in a consumers’ poll.

But perhaps the final indignity, and one which I initially disbelieved, was the airliner’s announcement that there would be - wait for it - a £1 toilet charge.

Every time you need to use the toilet, well, it’s gonna’ cost.

Defenders of the airline will point to Ryanair revolutionizing the world and beginning the budget travel age as reasons why one should still love the airline despite the sweatshop like conditions they impose on their patrons .

This may have been true at the dawn of the budget travel age, but now that that dawn has risen, it’s time to put your dignity above your wallet and pay a little bit more to be treated like a human - and not charged to use the toilet!


4 Comments

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Tweedledee is right! Lay off our beloved Ryanair and go fly away with yourself! Celebrate "The O'Leary" -- you will miss him when he's gone ...! Paying a pound for a poo? - nothing! He didn't mention you will have to go out on a wing to empty the pot, did he? Now THAT would he harsh!
agree with this post. ryanair's pushed it one step too far. vertical seats - ffs!!
RyanAir were right to object to paying the volcano costs. RyanAir didn't cause the volcano. It's easy for the overpaid underworked EU fatcats to impose these levies--they fly first class!
The way in this article is worded in my mind you are saying that it is inhumane to charge people for using a toilet, well i'm unsure where you are from but i'm from Dublin Ireland and the 2 Major/Hub train stations plus the main/hub bus station everyone has to pay to use the toilets. In my mind saying it is inhuman is grossly maximized for the small action it is. The reason i replied to this article is that all so called reporters seem to have no problem degrading Ryanair. I have never read an article saying how good they are, all the time its the reporter/columnist trashing Ryanair with what ever they can, i think there is a helve a lot of people who look to the Ryanair's Business blue print as what it is simply brilliant and there is a helve a lot of peolpe who are utterly jealous they didnt think of it them selves, as in its simplicity lies its brilliance. Ryanair is what it is a low cost airline and have never tryed to get people to think differently about that. They also carry millions of people around the world and it is very easy for a lazy reporter/columnist to get an easy story from them. I think a real writer/columnist/reporter wouldn't touch a tabloid Ryanair story if they where paid, then again you most likely aren't either getting paid or a real writer/columnist/reporter.
 




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