Immigration Q&A: The widow penalty
The office will provide full-service processing for customers, including adjustment of status and U.S. citizenship cases. Its opening will save customers from having to use the USCIS office at Federal Plaza in downtown Manhattan, and as a result will also ease the congestion in that overtaxed office.
The office will be located at 27-35 Jackson Avenue, and it is expected that 300 customers per day will be processed at the new 48,000 square foot facility, which will feature, according to a press release, a spacious waiting area, private offices for conducting interviews and a room for hosting naturalization ceremonies and other public events.
“This new office is the result of a national effort by USCIS to transform into a more accessible, efficient, and customer-friendly agency,” said Andrea Quarantillo, the USCIS New York district director.
“We are pleased to demonstrate that transformation by improving our accessibility to the immigrant communities of New York City. Queens has one of the largest immigration populations in New York, so we’re excited to have a home base in the borough and we are committed to offering world-class service to the Queens community.”
The new office will open for business early in the New Year.