Bob McCann, CEO of UBS Wealth Management Americas, shares his insights on philanthropy and business in Ireland and America

“I have a saying that I use here internally, that most big decisions are made at the kitchen table. My kitchen table is bigger than the one I grew up with. But the fundamental act of sitting down as a family to talk and decide things is still happening. And I think the best financial advisors in the world have a seat at the clients’ kitchen table. Sometimes it’s in a kitchen, sometimes it’s in a boardroom, sometimes it's in a restaurant, but it’s a position of trust that they hold you to. We need to do that all the time and we need to have more people do it. People had a life-changing experience in the last couple years. They thought they were in a certain place in life financially and then all of a sudden the markets and the world changed and they were in a very different place than they had been. It’s very important that we understand that trauma and the impact that it had on people, and help them reengage. Because you can’t put your head in the sand and just walk away. A lot of people quit opening their statements, quit being willing to make decisions, and as a human being I understand that. But it’s our job as an industry, it’s our job here at UBS to help people start to reengage, and that’s what we’re doing.”

With his personal approach, determination to bridge differences and fervor for learning, Bob McCann seems like the kind of leader we need.
 

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Nster.com